Result of our test: 4,5/5
Get Gist is an easy-to-use tool that will allow you to better manage your conversations on social networks. This will allow you to better engage your audience and therefore convert sales more easily.
With all the means of communication that exist nowadays, it is not easy to keep an eye on all of them. Indeed, your online presence is done on social networks(Facebook, Twitter), by email and through your website(chatbot, livechat).
It’s not easy to find your way around when you have all these supports. It is also a risk to take in terms of your communication. And the first to be impacted will be your customers and prospects.
It is therefore important that you have useful and efficient tools for this kind of work. And we have the solution to meet this need.
It is a CRM specialized in communication with its audience. It will allow you to centralize all your inboxes in one place. This tool is none other than Get Gist! Discover now our test test…
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Contents
Presentation of Get Gist
Get Gist is a marketing tool that aims to help and support the different teams of a company. Thus, the software will guide them to have a good synergy with the customers by personalizing the conversations.
Today, nearly 15,000 companies use Get Gist. It is as much appreciated by its users, because it allows to strengthen the relationship with its customers. This leads to an increase in sales.
The tool works on the centralization of other communication supports. That is, social networks, emails and other chat applications. The main objective is to facilitate this communication on the one hand with the company and on the other hand with the customers.
Finally, Get Gist is a very popular program. Out of more than 800 reviews, it has a rating of 4.8/5.
Who is Get Gist for?
Get Gist is a tool that was designed for professionals with an online presence who want to better engage their audience. It is built so that a maximum of communication supports can be integrated into it. Moreover, it is suitable for both experts and beginners thanks to its intuitive interface.
Depending on the users’ profiles and activities, Get Gist can have different objectives.
First of all, if you are an entrepreneur and you have just launched your business it is important to choose the right tools. Get Gist will allow you to centralize all your chats and conversations. This will save you from logging in on every medium and every session. You will be able to be more responsive to messages and thus more easily lead your customers to a sale.
Secondly, its use will be particularly useful if you work in a team. You will be able to plan sales meetings with your colleagues, but also collaborate on conversations.
If you want to know more about other CRMs specialized in communication, we will give you some alternatives at the end of this article.
The main features of Get Gist
As far as the functions of Get Gist are concerned, there are many. We will summarize the most important ones for you.
Here are some of them:
Creation of pop-up forms
With this option you will be able to create custom and design forms. Their integration on your website will be very easy. You don’t need to be a development expert for this function.
Indeed, the creation is based on the “drag and drop” system(same principle as with Elementor). This will allow you to build beautiful forms very easily.
Finally, you can add several steps to your pop-up to increase the conversion rate. It is also the best way to turn a visitor into a lead.
Implementation of chatbots
This feature will allow the creation of chatbots. No notions are required either. Moreover, you can also customize it to match your website.
The presence of a chatbot on a website is very important. This allows visitors to get a quick answer to their problems. For you, this will allow you to automate responses, thus saving time, but also to better retain your leads.
In addition, you will be able to redirect qualified leads to a “real” conversation, in order to better convert them.
Meeting planning
The usefulness of this feature allows prospects to schedule sales meetings with your company. In addition, when making an appointment, you can choose which contact information he/she should provide. This will only benefit your database.
Email marketing campaigns
Once you have filled your database, you can finally launch concrete marketing actions. This is where email campaigns come in.
Old marketing techniques, but still very formidable. They allow you to attract new prospects and especially to better qualify them.
Plus, you can customize them however you want and for whomever you want. And that’s exactly what Get Gist offers.
You will be able to automate these emails, based on the buying journey of each lead. But you can also program them.
Finally, you can build on basic templates to make them even more attractive.
Customer journey automation
Another feature that allows you to better qualify your prospects. Here, we are talking about the automation of the customer journey. That is, when a lead has reached a certain level of qualification, it will receive a marketing action.
As seen previously, this action can be an email(promotional for example).
It will be up to you to create these different marketing actions beforehand. You have to make sure that you respect a certain hierarchy and don’t rush them too much.
This will allow you, beyond saving time, to convert even more easily.
Performance monitoring
Like any good CRM, Get Gist has a performance analysis feature. This one is important, because it will prove if your marketing actions have had a real impact or not.
You will be able to monitor statistics such as number of clicks, number of form submissions, page views, etc.
The tool still has very interesting features like live chat, the ability to write articles and much more.
Rates for Get Gist
As for pricing, the site offers three different deals for each of its suites:
The assistance suite
The marketing suite
The all-in-one suite
Advantages and disadvantages of Get Gist
After introducing you to the Get Gist software, we will now give you the main advantages and disadvantages.
The advantages
β Relatively low price compared to the competition.
β All-in-one marketing tool. One platform for many tools.
β Integration with multiple media(Facebook, Twitter, Mailchimp, etc.).
β Well designed and easy to use user interface.
The disadvantages
β Some features lack development.
In summary : our opinion on Get Gist
To finish with Get Gist, we can say that it is a very practical tool to centralize all your conversations. This allows us to have a better organization and therefore to better meet the expectations of our customers.
In addition, it allows you to set up a personalized buying path for each level of qualification of the prospects. This gives the possibility to individualize the marketing actions as much as possible.
Moreover, the quality/price ratio is top! The balance between price and functionality offers you many opportunities. In addition, you have a free trial to make up your own mind.
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Alternatives to Get Gist
Not convinced by what the Get Gist tool offers?
Let us introduce you to some alternatives:
Intercom: It is a communication platform that centralizes on a single interface, customer journey, conversion, assistance, etc. We find in this tool some of the same functions as Get Gist: chatbots, appointment scheduling or campaign personalization.
Mailchimp: Created in 2001, it is one of the most popular marketing automation tools on the market. Moreover, this software is also specialized in emailing and SMS campaigns. Mailchimp has a powerful email builder, making them visually attractive. It’s a sure thing!
Livechat: It is a software that gives you the possibility to communicate in real time with the visitors of your website. This tool also centralizes the conversations of the different communication channels. It is used by big companies like PayPal, Adobe or McDonald’s.
How do I use Get Gist?
We leave you with a demo video so you can learn more about the tool’s features.