The 6 Best Sales Call Software in 2024

Many people think thata closer only needs his phone to work and generate sales. This is true if you only make a few closing calls per month. But if you are a full-time closer, you will need several tools to be organized.

As with any other job, there are hundreds of different software programs that can be useful in the closer. Of course, not all of them are equal and most of them may not be necessary.

To help you better manage your time as a closer, we present a comparison of the 6 best software for closing.

1/ Aircall: The most complete cloud telephony service?

Presentation

Aircall is also a Cloud telephony service. It works in much the same way and the application is very easy to configure. You will be able to create phone numbers in more than 100 different countries . But the main advantage is the possibility to share this software with several people.

In this way, you will be able to see in real time which closer is online and on sale. Aircall also works as a switchboard and allows you toadd voice messages, music on hold, define call schedules, etc.

Aircall is compatible with several CRMs, which will allow you to follow your customer relations in detail. This service offers many other features such as automatic number search on the Internet, real-time performance tracking, etc.

Why choose Aircall?

Aircall is one of the most complete software to get a cloud telephony service. However, this service is best suited if you work or have a large structure. As a freelance closer, you won’t necessarily need a tool as powerful as this one.

Features

As previously stated, Aircall has a lot of features. Here are the main ones:

• Integration of multiple CRMs(HubSpot, Salesforce, Zendesk, etc.)
• Phone numbers in over 100 countries
• Telephone messaging
• Automatic sending and professional SMS
• Telephone queue management
• Simultaneous calls
• Double listening: possibility to intervene or listen to a conversion from a team member

Rates

Aircall offers two premium formulas as well as a customized version, useful only if you have a large structure and work with a substantial team of closers. If you are alone or have a small team, the “essential” or “professional” version will suffice.

The advantages

✅ CRM integration and closing statistics included to track performance

✅ Very easy to handle, even for beginners

✅ Fast and knowledgeable customer service

The disadvantages

❌ Higher than average price

❌ No free version

2/ Calendly : The best calendar software

Presentation

Calendly is a complete tool that allows you tohave a calendar, make appointments and more. Like Google Drive, you will be able to create shared calendars with other people. But Calendly is not just an appointment scheduling system, as the software has many other functions.

Why choose Calendly?

Calendly is the most used software to manage your time. Very easy to use, it will allow you to make appointments very easily, but also toorganize your time if you work in a team. Besides, it is a tool that can be used for free, thanks to a very complete light version.

Features

Calendly offers dozens of different features, so we are going to present those that are most useful for closers.

• Integration of calendars on Google, Office 365, Outlook, etc.
• Schedule co-working meetings(webinars, workshops, video-conference courses, etc.)
• CMS integration(WordPress, Shopify and over 400 different applications)
• Automation of email and SMS sending
• Time zone intelligence(Calendly adapts to the time difference of your partners to send alerts)

Rates

If you are an independent closer, the free plan will be more than enough. In case you work with a closer team or in a larger structure, having one of the premium versions will be necessary.

The advantages

✅ Full free version

✅ Many additional features

✅ Ability to create shared spaces

The disadvantages

❌ Difficult grip for beginners

❌ Mobile application not optimized(we recommend using the web version of Calendly)

3/ Google Meet: The easiest way to make calls and video conferences

Presentation

You probably know Google Meet, the American giant’s tool that allows you to make video conference calls, but not only that. Overall, Google Meet is very simple to use. You will need to create a “meeting” from your browser. By creating a video conference, you will have a meeting number.

You can then share this number with your guests. They just have to enter the meeting number in Google Meet, and will be able to join you on a call. Alternatively, it is possible to create an invitation link and your guests will simply click on it to join your meeting.

In addition, Google Meet offers the same features as Zoom and other video conferencing software. You can share your screen, write on a whiteboard, etc.

Why choose Google Meet?

Google Meet is the most widely used and accessible video conferencing software. In fact, as long as you have a Google account, you can use the Meet service. Knowing that most of the French people have a Google account, you will be able to communicate with everyone on Google Meet.

Features

• 24-hour meeting
• Up to 100 participants(free version)
• Screen sharing
• Video recording
• Removal of background noise in replays(premium version)
• Integration of several applications(calendar, mail, etc.)

Rates

The free version of Google Meet is more than enough, even for making several calls a day. The WorkSpace version will be interesting if you work in a team. It will also allow you to automatically record meetings and store them on Google Drive.

The advantages

✅ Full free version

✅ Very easy to use

✅ Compatible with all other Google applications

✅ 24 hour time limit(as opposed to 30 minutes/1 hour for other video conferencing tools)

The disadvantages

❌ Limited number of users

4/ Ringover : To have a professional number

Presentation

Ringover is a cloud-based telephony service. This software allows you to get a business phone number, without all the inconvenience of a landline. It is also an all-in-one solution, which allows you to call andget statistics in real time to follow your closes.

The operation is simple. Instead of calling a customer with your phone, you’ll use a mobile app or the Ringover website. This allows you to set up a phone line for businesses, and to call your customers for closers.

As far as closing is concerned, it is important to know that Ringover allows you to connect with a CRM. This way, you will be able to follow the customer relationship, the prospects to call back, and others. All these statistics will help youimprove your experience and save time in managing your leads.

Why choose Ringover?

Ringover is going to be the simplest and most complete solution if you want to have a cloud telephony service. The big plus is that this service is compatible with other applications, but especially the main CRM. With a customer relationship software, you will be able to organize yourself much more easily and not miss important calls.

Features

Ringover offers many features, the most important of which are

• Creation of phone numbers in several countries
• Creation of toll-free numbers
• Create voice messages, schedule calls, etc.
• Integration of several CRMs(Salesforce, Zendesk, Pipedrive, etc.)
• Call recording and storage
• Analytics(average call time, number of calls, etc.)
• Video conferencing system and screen sharing

Rates

Ringover offers two premium versions as well as a customized formula. The 24€ per month version is more than enough in our opinion if you are an independent closer. The higher versions are suitable if you work with a team of closers, and potentially if you sell by phone in several countries.

The advantages

✅ Active phone numbers in over 65 countries

✅ Video conferencing tool

✅ Good value for money

The disadvantages

❌ Difficult to get a handle on

5/ Pipedrive : The CRM with the best quality-price ratio

Presentation

Pipedrive is an all-in-one CRM, which allows you to manage your prospects, customers and your commercial strategy in general. Like all other CRMs, it has basic functionalities to follow the customer relationship and track its sales performance. However, Pipedrive is a more complete software, which also offers other options.

You will be able to create custom sales tunnels for you or your closers. This way, you will know when to call someone, which offer to direct them to, etc. You can use it to create scripts to follow so you never forget a prospect.

In addition, this CRM also allows you to create a personalized calendar and manage your tasks. In some cases, you can replace your calendar tool with Pipedrive, which can also take appointments.

Why choose Pipedrive?

Pipedrive is a complete and easy to use CRM software . It will allow you to manage your leads in an optimal way so as not to miss any close. The big plus is that Pipedrive is compatible with many other telephony software , calendar, etc.

Features

Here are the main features of Pipedrive:

• Lead management
• Unlimited and customizable pipelines
• Calendar, task and activity management
• Email sending, personalized signature, email opening tracking, etc.
• Video call scheduling(compatible with Google Meet, Zoom and Microsoft Teams)
• Google Drive, OneDrive, etc. integration
• Detailed activity reports

Rates

Pipedrive offers 4 different premium packages. Depending on the version you choose, you will have more or less functionality. The higher versions also allowmultiple users simultaneously. Again, if you are a freelance closer, the basic version will suffice and in case you work in a team, you should consider using a superior formula.

The advantages

✅ Compatible with many applications(Zoom, Google Meet, OneDrive, etc.)

✅ Easy to handle

✅ Good value for money

The disadvantages

❌ No free version

6/ Hubspot: The essential CRM for closing?

Presentation

Hubspot is aninbound marketing software, which offers several tools including a very complete and accessible CRM. Hubspot CRM has established itself as a true alternative to well-known customer relationship software such as Salesforce or Zendesk.

Like the other tools, Hubspot will allow you to follow the evolution of your sales andtrack your performance. With this software, you will be able to develop sales processes and check the progress of your closers. This way, you can optimize your sales process and get a better conversion rate.

Hubspot offers a lot of features that will help you to keep your customers loyal, but also to organize your closes more easily. This will allow you to create multiple pipelines to see where all your prospects are in the buying process.

Why choose Hubspot?

When you are closer and have a lot of prospects, you will need a CRM. Otherwise, it will be very difficult for you to get organized and you may lose sight of your potential clients. Hubspot is available for free and will help you avoid this type of situation.

Features

Here are the main features of Hubspot:

• Email marketing templates and open tracking
• Task management and follow-up
• Automatic call recording
• Up to 50 pipelines

Rates

Hubspot offers three different packages as well as a free version. If you are an independent closer, you can get by with the free version. If you work with a team of closer, you should choose the “Starter” or “Pro” version where it will be possible to have several users simultaneously.

The advantages

✅ Numerous courses and resources to educate yourself on various aspects of marketing

✅ Good value for money

✅ Full free version

The disadvantages

❌ Some features are difficult to get to grips with and require time to adapt

Now you know the best tools to use every day as a closer. These tools are all useful, but not essential. Their goal is to make your life easier. However, to do without this software would clearly be a waste of time in our opinion.

If you are interested in closing, we invite you to visit our blog, where you will find many tips for training or finding clients. For example, you can read our article on the best closing courses. Or, you can read our step-by-step guide on how to become a closer.